To home page

Consent and personal data processing policy

Revision dated May 15, 2026.

1. Consent to personal data processing

By clicking the form submission button on the website https://www.golden-translation.ru/, the user freely, by their own will and in their own interest, gives consent to Golden Hind Translation Agency LLC to process their personal data.

The consent applies to the following personal data: surname, first name, patronymic if provided, phone number, email address, information specified by the user in the message, as well as information contained in attached files and documents.

The purposes of personal data processing are: processing a request, contacting the user, calculating the cost of services, preparing a commercial proposal, concluding and performing a contract, and providing translation, notarization, legalization and related services.

Golden Hind Translation Agency LLC may perform the following actions with personal data: collection, recording, systematization, accumulation, storage, clarification, use, granting access to persons involved in providing services, blocking, deletion and destruction.

Personal data may be processed both with the use of automation tools and without such tools.

The consent remains valid until the purposes of personal data processing are achieved or until it is withdrawn.

The user may withdraw consent by sending a request to Golden Hind Translation Agency LLC using the contact details provided on the website.

2. General provisions

This document defines the procedure for processing personal data of users of the website of Golden Hind Translation Agency LLC.

The personal data operator is Golden Hind Translation Agency LLC.

By using the website, filling in forms, sending requests, messages, files or documents, the user confirms that they have read this document.

3. What personal data is processed

Golden Hind Translation Agency LLC may process the following personal data:

  • surname, first name, patronymic;
  • phone number;
  • email address;
  • information provided in the message;
  • information contained in attached files and documents;
  • information about the order, service, deadlines, cost and interaction history;
  • technical data related to the use of the website.

4. Purposes of processing

Personal data is processed for the following purposes:

  • receiving and processing requests;
  • contacting the user;
  • calculating the cost of services;
  • preparing a commercial proposal;
  • concluding and performing a contract;
  • providing translation, notarization, legalization and related services;
  • processing documents and materials submitted by the user;
  • reviewing inquiries, questions and claims;
  • compliance with the legislation of the Russian Federation.

5. Legal grounds for processing

Personal data is processed on the basis of:

  • the user's consent to personal data processing;
  • the need to conclude a contract at the user's initiative;
  • the need to perform a contract;
  • the fulfilment of obligations imposed on the operator by the legislation of the Russian Federation;
  • other grounds provided for by Federal Law No. 152-FZ “On Personal Data”.

6. Procedure for processing personal data

Personal data may be processed both with the use of automation tools and without such tools.

Golden Hind Translation Agency LLC may perform the following actions with personal data: collection, recording, systematization, accumulation, storage, clarification, use, transfer, granting access, blocking, deletion and destruction.

Personal data is not distributed or disclosed to third parties without the user's consent, except in cases provided for by the legislation of the Russian Federation.

7. Transfer of personal data to third parties

Golden Hind Translation Agency LLC may transfer personal data or provide access to it to third parties if this is necessary to process a request, conclude or perform a contract, provide services or comply with legal requirements.

Such persons may include translators, editors, notaries, courier and postal services, hosting providers, technical contractors, email services, accounting and legal consultants, government authorities and other persons engaged to provide services or fulfil the operator's obligations.

8. Retention period

Personal data is processed until the purposes of processing are achieved, until consent is withdrawn by the user, or for the period established by the legislation of the Russian Federation.

Personal data related to the conclusion and performance of a contract may be stored for the periods necessary for accounting, tax, contractual and claims recordkeeping.

9. User rights

The user has the right to:

  • receive information about the processing of their personal data;
  • request clarification, blocking or deletion of personal data;
  • withdraw consent to personal data processing;
  • request termination of personal data processing;
  • appeal the actions or inaction of the operator to an authorized body or court.

To exercise these rights, the user may send a request to Golden Hind Translation Agency LLC using the contact details provided on the website.

10. Personal data protection

Golden Hind Translation Agency LLC takes the necessary organizational and technical measures to protect personal data from unauthorized or accidental access, destruction, alteration, blocking, copying, distribution and other unlawful actions.

Access to personal data is granted only to those persons who need it to process a request, provide services, perform a contract or fulfil the operator's obligations.

11. Changes to the document

Golden Hind Translation Agency LLC may amend this document.

The new version comes into force from the moment it is published on the website unless otherwise specified in the new version.

The current version of the document is available on the website of Golden Hind Translation Agency LLC.